Digital case handlers for every system

Recurring, well-structured cases tie up valuable capacity in many companies – across a wide variety of processes and regardless of the ERP system used. A digital case handler takes over precisely these routine cases, freeing up time for tasks that require experience and judgment.

Less routine, more time for what matters

The first step is analyzing an existing process. Recurring, clearly defined cases are then processed automatically, allowing your employees to focus on tasks that require professional judgment. Automation takes care of routine tasks, while your team retains decision-making authority.

Technology agility

A digital agent is not tied to a specific system environment. We develop the automation from scratch, using our own AI models that we tailor to your process. Depending on your requirements, we integrate it into your existing landscape – both within and outside of SAP – via interfaces, traditional RPA approaches, or established automation platforms such as UiPath, Power Automate, or n8n. This way, we provide the perfect fit for your system landscape, not a one-size-fits-all solution that you have to adapt to.

Where are digital agents already in use?

This approach has already been proven in practice, without having to wait for future SAP platforms such as the Autonomous Enterprise. 

Real-World examples

AI document processing

Automatic capture and mapping of documents to their digital counterparts in the ERP system, using AI image recognition and natural language processing. The result in a customer project: up to 90% less manual effort and approximately 92% higher efficiency, with automatic error detection.

Document review with AI agents

AI agents automatically review documents, achieving higher accuracy than manual review – for consistent quality control in your company.

Chatbots for Internal Documentation

An AI chatbot makes internal documentation accessible through questions and answers. Knowledge that was previously scattered across files and systems is now immediately available to your employees.

The benefits for your company

System-independent: 
Automation of recurring tasks, regardless of the system used. 

Custom AI models: 
Not a standard off-the-shelf product, but a solution tailored to your specific processes. 

Clear division of labor: 
Standard cases are automated, while special cases remain the responsibility of humans. 
 

Ready to go right away: 
Can be used today, not just with future SAP platforms. 

Flexible integration: 
Integration via APIs, RPA approaches, and platforms such as UiPath, Power Automate, or n8n. 

Request a digital clerk now

Would you like to know how a digital clerk can optimize your processes –  regardless of your ERP system?

Then talk to us. We’ll show you where the greatest potential for improvement lies in your processes. 

Contact us now! 

Frequently asked questions about digital case handlers without SAP

Does a digital clerk work without SAP?

Yes. Digital process agents are technology-agnostic and not tied to any specific system environment. We integrate them into your existing landscape via interfaces, RPA solutions, or other tools – regardless of which ERP system you use.

Which systems can be integrated?

Virtually any existing system landscape: Depending on your requirements, integration is achieved via APIs, traditional RPA approaches, or automation platforms such as UiPath, Power Automate, and n8n – both within and outside of SAP. We develop the underlying logic using our own AI models and work with you to choose the approach that best fits your landscape. 

How quickly can a digital agent be up and running?

That depends on the process. We start with an analysis: Together, we identify the recurring, clearly defined cases with the greatest potential for improvement – this forms the basis for a concrete implementation roadmap for your project. 

What does it cost to get started?

The cost depends on the process, the desired integration, and the level of automation. In an initial consultation, we’ll assess your current situation and show you which entry point makes the most sense for your company. 

What happens with special cases?

Special cases remain in human hands. The digital processor handles the clearly defined standard cases – your employees review and make decisions whenever professional judgment is required. 

Contact our AI experts