abat Customer Service Conversion Accelerator

Join the SAP Service Revolution with the abat CS Conversion Accelerator

What to do with the retired SAP CS module?
  • SAP Customer Service (CS) has been discontinued by SAP until 2030.
  • With the new S/4HANA service, SAP offers a modern successor solution to CS.
  • Find out what the migration path from the CS module to the new SAP S/4HANA Service can look like for you.
What are the benefits of the CS Conversion Accelerator?

At the end of the Accelerator project, you will have visibility into:

  • Your future SAP service landscape
    • Readiness for SAP Service Cloud and
    • SAP Field Service Management
  • The comparison of current and future system functionality
  • The concrete implementation steps for your CS conversion
  • The implementation timeline and resources required

 

abat is one of the leading SAP service providers in the automotive and manufacturing industry in Germany.

Thanks to our extensive service experience, abat offers you maximum planning security for the upcoming CS Conversion. With our proven Conversion Accelerators, you can master any transformation.

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Here is how we do it:

  • Status quo analysis with your team of experts
  • Technical analysis (custom code, migration objects, etc.) of your SAP CS module
  • Evaluation of the results and derivation of implementation steps by the abat expert network

 

We deliver these results:

  • Confirmation of the technical feasibility of your SAP CS Conversion.
  • An overview of the innovation potential of your SAP Service landscape.
    • Readiness for SAP Service Cloud and
    • SAP Field Service Management
  • Your personal roadmap for the SAP CS Conversion, including detailed time and cost planning.
  • Detailed documentation of your results, including a process master list.

Fixed price from € 9,000*

*Binding offer after preliminary discussion

 

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The CS Concersion Accelerator from abat

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Contact our experts in the area of abat CS Conversion Accelerator

Europe
China
Henrik Lienstromberg
Executive Director
+49 421 430460
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Our SMARTsolutions

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SMARTsolutions – fast and cost-effective solutions

SMARTsolutions answer your questions quickly and accurately and achieve concrete results at a fixed, calculable price. 

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Our Success Stories

Fritz Winter

Publication: 09/2025
Manufacturing processes improved with SAP

The Fritz Winter Eisengießerei was facing the challenge of making its complicated manufacturing processes ready for the digital future. Together with abat, it replaced a non-SAP system and integrated it into SAP ERP. The result: clear inventories, better planning, and a solid foundation for the upcoming SAP S/4HANA migration. Learn how…

to the project

Laser cutting machine precisely cuts sheet metal, sparks fly in modern manufacturing.

Boehringer Ingelheim

Publication: 08/2025
SAP EWM successfully implemented

More efficient, automated, and future-proof. Boehringer Ingelheim has reached a decisive milestone in its global ERP strategy by successfully introducing SAP EWM at its Ingelheim site. In collaboration with abat, Boehringer Ingelheim has streamlined complex logistics processes and gained valuable experience for future implementations. Read how…

to the project

Sterile filling in biopharmaceutical production at Boehringer Ingelheim.

HIL GmbH

Publication: 08/2025
SAP S/4HANA ensures secure maintenance for the German Armed Forces

When faced with growing challenges, bold steps are required. HIL took the plunge with S/4HANA, creating an IT landscape that combines efficiency, transparency, and security. Mobile solutions and modern processes make maintaining defense equipment faster and more reliable than ever. Find out how HIL optimized…

to the project

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Nutrilo

Publication: 06/2024
Warehouse management and production supply with SAP EWM 9.5

Nutrilo is part of the international PHW Group and sells its products in more than 65 countries. Due to strong growth, Nutrilo decided in 2018 to significantly expand its storage space by building a new warehouse, replacing the existing legacy system with SAP EWM, and introducing a completely new system for…

to the project

Warehouse worker with hard hat and high-visibility vest checks data on a tablet in the warehouse.

Weidmüller

Publication: 12/2023
Optimization of warehouse management through warehouse reengineering and SAP implementation

Short interview about the SAP ERP implementation and warehouse redesign at Weidmüller Mexico in Puebla. One of the challenges of the project was the incompatibility of the old warehouse layout with the current SAP requirements. abat changed the warehouse layout for more efficient…

to the project

Woman working on a laptop in a warehouse an she is looking up thoughtfully.

B.A.U.M. e.V.

Publication: 09/2023
Scalable CRM system meets the growth needs of B.A.U.M. e.V. 

The B.A.U.M. e.V. network faced significant challenges: It lacked a clear strategy for digitizing processes and a system coordinator to integrate the various trades. In addition, the existing CRM solution was not compatible with the newly created Digital B.A.U.M. platform, and there were no certified standard…

to the project

Four team members laugh and give each other high-fives during a meeting at a wooden table.

PFERD

Publication: 08/2023
Effective communication is often the key to project success. As a family business with more than 200 years of tradition, the PFERD brand has made communication and trust an important part of its core values. This success story of an S/4HANA migration at the Mexican site describes the challenge and the successful cooperation between abat and PFERD during the project phase and…

to the project

Grinding machine works on metal and sprays sparks, hand with protective glove holds the tool.

Steinbeis

Publication: 08/2023
Recycled paper specialist relies on SAP Brownfield for migration

Since the beginning of the 2000s, Steinbeis has been mapping its business processes with a very sophisticated SAP ERP system that is tailored in detail to its own requirements. Due to the announced end of maintenance, the system will have to be replaced in the medium term. A key objective is to map more processes…

to the project

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Josera

Publication: 07/2023
SAP Solution Manager takes charge of IT at animal feed and food manufacturer

What began as Josera in 1941 is now one of Germany's largest producers of feed for livestock and pets - Erbacher the food family. Strong growth presented the company with significant challenges. Business processes were changed because transportation could no longer be handled in an efficient sequence.…

to the project

Bright dog sits on a grassy path in front of a lake, surrounded by forest and blooming nature.

DESMA

Publication: 06/2023
Digitalization and automation for the footwear industry through S/4HANA transformation

DESMA supports the shoe industry with innovative production solutions for Industry 4.0, highly automated machines, excellent know-how and comprehensive support. However, continuous innovation is only possible if the company optimizes its internal processes. The discontinuation of support for…

to the project

Athlete running up a flight of stairs, focus on running shoes and leg movement.

Salzgitter AG

Publication: 06/2023
Steel giant optimizes and automates raw material procurement by switching to S/4HANA
In 2018, the Salzgitter Group started to migrate its entire ERP infrastructure to SAP S/4HANA. In the course of this group-wide transformation project, a separate project was to standardize, optimize and automate the merchandise management processes for the procurement of input materials from…

to the project

Molten metal is poured into a container in a metal foundry, sparks fly.

Imperial Logistics

Publication: 07/2020
Integrated Warehouse and Transportation with SAP S/4HANA

Greenfield implementation of a logistics template in the chemical industry. Imperial Logistics is a pioneer in the use of embedded EWM and TM integration in S/4HANA on Release 1709.

to the project

Blue Imperial truck driving on an open road under a cloudy sky against a mountain backdrop.

SAS Automotive Systems

Publication: 12/2019
e-Accounting meets the requirements of the Mexican tax authorities

German companies based in Mexico must also adapt their e-accounting to the legal requirements of the Mexican tax authority SAT - and provide information on their key financial figures.

to the project

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Our customers in the area of consult

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Yi

SAP Developer
China

What I find most attractive working at abat is the friendly and relaxed atmosphere. We are coworkers as well as friends. I can ask any question and always receive constructive feedback. Moreover, it is highly encouraged to try new things, which helps broaden the horizon for me and the company alike.

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Xu

SAP Consultant
China

I truly enjoy working at abat. The flexible working environment and professional colleagues have made my experience here exceptional. The culture of collaboration and willingness to offer help has allowed me to develop my skills in SAP. Overall, I feel grateful to be a part of such a supportive and dynamic team

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Vivien

Consultant
Bremen

I like working at abat because there is a very pleasant, appreciative working atmosphere here with a lot of freedom. There is a lot of trust, so you also have the freedom to try out something new - but if it doesn't work out, there is also the necessary support. That's how I've learned so much! In addition, if you have problems while working in the home office, you can often quickly find colleagues who are happy to help you out via teams.

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Tim

Senior SAP Developer
Bremen

At abat, thanks to the great variety of projects, I have the opportunity to constantly expand my horizons and thus always be prepared for upcoming challenges.

Sophie

Working student
St. Ingbert

WORK-LIFE-BALANCE is very important at abat. Thanks to flexible working hours and a great team, you can combine work and university very well.