Application Management 

Application Management is a matter of trust.

Our cooperation model is based on these factors: our professional SAP competence,  our detailed knowledge of customer systems, and Continuity of the acting persons.

In AMS, the demands on qualification and availability of employees are very high, and typically there is an enormous cost pressure.

With our offices in Belarus, Lithuania und Mexico, we have developed and implemented a concept that meets these two conflicting requirements.

And have thus been successfully delivering SAP services for over 10 years, from monitoring tasks to consulting and development to SAP Basis and PI.

Depending on the desired service times, we work with active support during core hours, additional on-call services for nights and weekends, or 24xN concepts, which we operate across locations from Minsk, Vilnius, and Puebla according to the follow-the-sun principle. In doing so, the handover of tasks is seamless and smooth, so that no delays occur.

Our cross-site support teams are trained together at the customer's site or at one of our locations. This ensures a uniform level of knowledge. Support is available in German or English from both locations. From Puebla additionally in Spanish, from Minsk and Vilnius in Russian language.

If desired, we can work with a local service manager who acts as a single point of contact and takes over all coordination tasks centrally. 

Contact our Application Management experts

Europe
China
Henrik Lienstromberg
+49 421 430460

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Our customers in the area of consult

Vivien

Consultant
Bremen

I like working at abat because there is a very pleasant, appreciative working atmosphere here with a lot of freedom. There is a lot of trust, so you also have the freedom to try out something new - but if it doesn't work out, there is also the necessary support. That's how I've learned so much! In addition, if you have problems while working in the home office, you can often quickly find colleagues who are happy to help you out via teams.

Tim

Senior SAP Developer
Bremen

At abat, thanks to the great variety of projects, I have the opportunity to constantly expand my horizons and thus always be prepared for upcoming challenges.

Tina

Internal Service
Bremen

Through abat, I have been able to develop personally and get to know the practice better. I always have the opportunity to learn new and exciting things, through which I constantly grow beyond myself.

Sophie

Working student
St. Ingbert

WORK-LIFE-BALANCE is very important at abat. Thanks to flexible working hours and a great team, you can combine work and university very well.

Lisa

Student apprentice
Bremen

Despite the professionalism that abat AG displays to the outside world, it became clear to me during my first few days that this does not have to be a contradiction to fun, friendliness and relaxed interaction among colleagues. The flat hierarchies ensured that I felt comfortable as an intern and like a full member of the team right from the start.