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4 Highlights from SAP's Cloud Portfolio
The SAP Cloud Portfolio includes outstanding solutions that help companies optimise their business processes and strengthen their competitive position. These include the SAP Business Technology Platform (BTP), SAP S/4HANA Cloud, SAP Customer Experience (CX) and SAP Analytics Cloud (SAC). In this blog, we will give you an insight into the 4 SAP cloud solutions and show you how you can use them to strengthen the future viability of your company.
SAP Sales Cloud has these advantages over SAP S/4HANA Cloud Sales
In his blog post, Thomas Prekel reports on the similar functions of both solutions and describes which advantages Sales Cloud has as a front-office solution compared to S/4HANA Cloud Sales - especially in combination with S/4HANA Cloud as a back-office solution.
Customer Experience: How does the migration from the "old" to the "new" CRM world work?
SAP S/4HANA Service as the back office, SAP Sales and SAP Service Cloud (SAP C4C) as the front office solutions - this is what the new CRM world looks like. But how does the migration of SAP CRM work? Maximilian Kassens explains in another blog post on the topic of SAP Customer Experience.
When is the right time to switch to SAP CX Suite products?
On the one hand, this question can be answered in a general way with "As early as possible!” On the other hand, the introduction must always be considered on a company-specific basis. In his blog post, Maximilian Kassens mentions two opportunities, depending on the chosen approach...
SAP CX - The ideal SAP system landscape of the future
Competitive advantages are currently also gained through efforts in customer orientation. This article explains why, when designing the customer experience (CX) system landscape, greater emphasis should be placed on front-office solutions...
SAP CRM, S/4HANA Service & S/4HANA Sales, C4C - which application to use and when?
The expansion towards cloud solutions has not stopped at the "Sales & Service" area. This blog post gives a brief outline of the individual applications and thus provides a good view from above of SAP's "Sales & Service" portfolio....